Visit us at one of our 7 branches located across Limpopo and Gauteng.
Dumela Hello Molo Sawubona Hallo Thobela Hurini Avuxeni
how can we help you today?
Dumela Hello Molo Sawubona Hallo Thobela Hurini Avuxeni
how can we help you today?
Need help or more info?
Leave us a message.
Contact Info.
| Phone: | 0861 017 459 |
| WhatsApp: | Start a chat |
| SMS | SMS “RFA” to 43366 to Join |
| Email: | info@rfacover.co.za |
| Head Office: | 13 Fredman Towers |
| Corner Fredman Drive & Bute Lane | |
| Sandton, Gauteng, 2196 | |
| Open on Google Maps | |
| Social: |
Contact Info.
Phone:
0861 017 459
WhatsApp:
Start a chat
SMS:
SMS “RFA” to 43366 to Join
Email:
info@rfacover.co.za
Head Office:
13 Fredman Towers
Corner Fredman Drive & Bute Lane
Sandton, Gauteng, 2196
Open on Google Maps
Branches
Where you can find us.
Sandton, Johannesburg
13 Fredman Towers
Corner Fredman Drive & Bute Lane
Sandton
Gauteng
2196
Polokwane
Shop 9A Ground Floor
Thabakgolo Building
58/60 Landdros Mare St
Polokwane Central
Polokwane
Limpopo
0699
Makhado Louis Trichardt
Shop 4 Game Centre
Cnr Songozwi & President St
Louis Trichardt
Limpopo
0920
Thohoyandou
Shop L38b
Thavhani Mall
R524 Rd Phunda Maria
Thohoyandou J
Thohoyandou
Limpopo
0950
Elim
Shop 4A
Cnr R572 & Bandelierskop Rd
Elim CBD Waterval
Limpopo
0960
Giyani
Shop 13A
Masingita Mall
56 Cnr Main Rd and Shimati Rd
Giyani
Limpopo
0826
Malamulele
Shop no: 5 Mala Plaza
Malamulele Main Rd
Malamulele
Limpopo
0982
Claims
Claim on your funeral policy.
You can submit your claim by downloading the claim form below and emailing the signed form to claims@rfacover.co.za or by coming into one of our branches.
How claims work +
RFA Funeral Services is underwritten by RMA (Rand Mutual Assurance).
By partnering with RMA, RFA Funeral Services ensures that our members receive exceptional care and support in the event of a claim. RMA’s commitment to compassionate service and efficient claims processing makes them the ideal underwriter for our funeral cover products.
Supporting document required when submitting a claim:
- Certified Copy of Deceased ID.
- Certified Copy of Claimant/Beneficiary ID.
- Certified Copy of the computer printed death certificate.
- Copy of all four (4) pages of the DHA1663/1680 (Notification of death/stillbirth); and
- Proof of bank account of the Claimant.
- Accident report by an Investigating officer for Accidental death.
What happens after successfully submitting your claim?
After your claim is submitted, we will review your information and be in touch within 24-48 hours.
If all information provided is correct, and forms uploaded in an acceptable format, you will receive the payout within the next 48 business hours. If there is an issue with any of the info provided, we will contact you.
The payout will be made into the bank account of the bank statement submitted on the claim form.
We will notify you by SMS when your claim has been approved.
Need more help?
If you need any assistance with your claim, you can talk directly with us on WhatsApp by clicking here, or by getting in touch here.
Funeral Cover
Get a quick quote for cover up to R30,000.
Find your plan:
*This does not constitute financial advice.
